AS BUSINESS STUDIES TOTAL QUALITY MANAGING CASE STUDY.

Leasdille and Simmons Ltd is a small developing company situated in South London. The company makes sunglasses. The sunglasses can be purchased to grocery stores. The grocery stores then promote the glasses on to the general public as an own packaging item.

The industry for personal label shades is extremely competitive. There are many small producers like Leasdille and Simmons on the market who would enjoy having contracts with one of the major supermarket chains. Leasdille and Simmons have an agreement to supply Petrol station. However , their particular current contract is due to end next year. A week ago the Controlling Director of Leasdille and Simmons met with Tesco's main sunglasses client in order to discuss a new agreement. At the end of a heated debate Tesco announced that they would just re-new their particular contract with Leasdille and Simmons so long as they could get a price lower of 10% next year.

The other day Meqele, the Managing Representative met with Germoglio, the Production Supervisor to discuss the implications from the new Tesco contract.

" Look Gemma at present 60% of our turnover comes from Sainsbury. We might unlike what they are offering but there are several our competitors out there who would gladly acknowledge Tesco's fresh contract. Acknowledging a 10% price cut need not reduce the profits, provided that we can lower our costs by a comparable amount. There isn't a other answer, as Creation Manager you have to increase efficiency”

Meqele disappeared from the ending up in an idea in her brain. She thought that the best way of decreasing costs inside the factory was by simply reducing wastage. The company got always managed with a classic quality control system. The sunglasses had been checked once for top quality at the end with the production series by a expert team of quality control inspectors. A similar inspectors were also responsible for aiming to re-work any poor quality shades they identified. The aim of the re-working getting to fix any...